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Getting Started

  • JS Help Desk Installation
  • How To Setup
Tickets

Tickets

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    • Multiform
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    • Export

  • Agent

    • My Tickets
    • Add Ticket
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  • User

    • My Tickets
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Agents

Agents

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    • Agents
    • Add Agent
    • Permissions
    • Agent Auto Assign
    • Add Agent Auto Assign Rule

  • Agent

    • Agents
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Departments

Departments

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    • Departments
    • Add Department

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    • Departments
    • Add Department
Categories

Categories

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    • Categories
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    • Categories
    • Add Category
Announcements

Announcements

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    • Announcements
    • Add Announcement

  • Agent

    • Announcements
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  • User

    • Announcements
    • Announcements Detail
Downloads

Downloads

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    • Downloads
    • Add Download

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    • Downloads
    • Add Download

  • User

    • Downloads
    • Downloads Detail
FAQ's

FAQ's

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    • FAQ's
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    • FAQ's
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  • User

    • FAQ's
    • FAQ's Detail
Knowledge Base

Knowledge Base

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    • Knowledge Base
    • Add Knowledge Base

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    • Knowledge Base
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    • Knowledge Base Detail

  • User

    • Knowledge Base
    • Knowledge Base Detail
Help Topic

Help Topic

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    • Help Topic
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  • Agent

    • Help Topic
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Canned Responses

Canned Responses

  • Admin

    • Canned Responses
    • Add Canned Response
    • View Canned Response

  • Agent

    • Canned Responses
    • Add Canned Response
    • View Canned Responses
Reports

Reports

  • Admin

    • Overall Statistics
    • Agent Reports
    • Agent Detail Report
    • Department Reports
    • Department Detail Report
    • User Reports
    • User Detail Report
    • Satisfaction Report

  • Agent

    • Agent Reports
    • Agent Detail Report
    • Department Reports

User Data

  • Admin

    • Erase Data Requests
    • GDPR Fields
    • Add GDPR Field

  • Agent

    • User Data

  • User

    • User Data

Mail

  • Agent

    • Compose Mail
    • Outbox
    • Message
    • Inbox
    • Message

Feedbacks

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    • Feedbacks
    • Fields
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  • Agent

    • Agent Feedbacks

  • User

    • User Feedback

Shortcodes

  • Admin

    • Shortcodes

Themes

  • Admin

    • Themes

Agent Roles

  • Admin

    • Agent Roles
    • Add Agent Role

  • Agent

    • Agent Roles
    • Add Agent Role

Banned Emails

  • Admin

    • Banned Emails
    • Add Banned Email
    • Banned Email Log List

System Emails

  • Admin

    • System Emails
    • Add Email
    • Email Notification Problem

Translations

  • Admin

    • Translations

General

  • Admin

    • System Errors
    • Slug

Configurations

  • Admin

    • General Settings
    • Ticket Settings
    • System Emails
    • Captcha
    • Email Settings
    • Agent Menu
    • User Menu
    • Feedback
    • Email Piping
    • Push Notifications
    • Private Credentials
    • MailChimp
    • Easy Digital Downloads
    • Cron Job URLs

Priorities

  • Admin

    • Priorities
    • Add Priorities

Ticket Statuses

  • Admin

    • Ticket Statuses
    • Add Ticket Status

Products

  • Admin

    • Products
    • Add Product

Email Templates

  • Admin

    • Email Templates
    • Multi Language Email Templates

Miscellaneous

  • Miscellaneous

    • Ticket Auto Close
    • Maximum Tickets
    • Maximum Open Tickets Per User
    • User Options
    • Count On My Tickets
    • Auto Mark Ticket Overdue
    • Reopen Tickets Time Interval
    • Captcha/reCAPTCHA
    • Help
    • Time Tracking
    • Edit Time
    • Ticket History
    • Private Credentials

Widgets

  • Admin

    • Widgets

  • User

    • Widgets

Push Notifications

  • Push Notifications

Addons

  • Install Addons
  • Addons Status
  • Update Key
  • Addons List

Email CC

  • Admin

    • Email CC
    • Add Email CC

SMTP

  • SMTP

Email Piping

  • Email Piping

WooCommerce Support

  • WooCommerce Support

Paid Support

  • Paid Support

Guest User

  • Guest User

    • Ticket Creation
    • Ticket Status
    • Announcements
    • Announcement Detail
    • Downloads
    • Download Detail
    • FAQ's
    • FAQ Detail
    • Knowledge Base
    • Knowledge Base Detail

Login & Register

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Import Data

  • Import Data

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Recently Updated Articles
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